Northam Care Trust & Flourish - Supporting a Confident Care Workforce

Since 2022, Flourish has partnered with Northam Care Trust to support the development of confident, capable care teams through practical, flexible learning.

Case Study
Northam Care Trust Case Study
Article contents

Since June 2022, Flourish has partnered with Northam Care Trust, a North Devon-based charity providing person-centred support for individuals with learning and physical disabilities.

Established in 1978 by local parents, the organisation has always focused on helping people achieve choice, control and the best possible quality of life – a mission that continues to guide their work today across supported living, residential care and community outreach services.

Building a confident, capable workforce

Through this partnership, Flourish supports the development of both leaders and care teams via Click Learning, helping to build a confident, capable workforce.

For leaders, Click Learning provides clear oversight of training across their services. Real-time dashboards make it easy to see what has been completed, what is due, and where support may be needed, removing the need for manual tracking and giving reassurance that training remains current and aligned with requirements.

For support workers, the platform fits seamlessly into day-to-day practice. Flexible and easy to use, it allows staff to complete training around their shifts without feeling overwhelmed. More importantly, the learning translates directly into practice, helping staff better understand the people they support, develop practical skills, and feel confident in their role.

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Delivering real impact in care

Together, this enables Northam Care Trust to take a proactive approach to workforce development, with the assurance that both leaders and frontline staff are supported with the knowledge, skills and confidence needed to deliver high-quality, compassionate care.

"It gives my staff the confidence and competence to be able to do their roles really well and offer really high quality support and care to our clients." – Cindy Jourdain, Community Projects Manager

Watch the full case study

Take a look inside Northam Care Trust and see the impact in action ⬇️

 

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