Course overview of Digital Confidence: Social Media Awareness and Digital Etiquette
Digital communication and social media play an increasingly important role in the health and social care sector, providing opportunities for professional engagement, service promotion, and public health messaging. However, it is essential that staff use these tools responsibly to maintain confidentiality and uphold professional standards. This course will cover social media awareness, best practices for email and digital communication, and the ethical considerations that guide professional conduct online.
Course content
This course will cover:
- Introduction to Social Media in Health and Social Care
- Social Media Dos and Don'ts
- Introduction to Digital Communication in the Workplace
- Email Etiquette and Best Practices
- Instant Messaging and Video Conferencing Etiquette
- Managing Your Digital Footprint
- Data Protection and Privacy in Digital Communication
Already have your own LMS? You can purchase any of our courses as SCORM files to download and add to your own system.
Aims of Digital Confidence: Social Media Awareness and Digital Etiquette course
After completing this course you will be able to:
- Understand core principles of social media and digital communication in care settings.
- Develop practical skills for professional and ethical use of digital tools.
- Promote responsible online behaviour and a positive digital footprint.
- Improve awareness of data protection and privacy in digital communications.
What audience is this online course suitable for?
This course is created for Care Support Workers and the wider team members in Health and Social Care.
