This online course is suitable for "appointed persons" who do not require formal first aid qualifications. It can also be used as a refresher. It includes a number of short video clips that will talk you through the different elements and give you visual support.

With first aid knowledge, you can react confidently and quickly to an incident, injury or illness. The person in need could be your close family or friend, someone you work with or just a random stranger.

• Identify the roles and responsibilities of first aiders
• Describe how to minimise the risk of infection to self and others
• Describe how to complete an incident report form
• First aid kits
• How to conduct a Primary Survey
• Identify when and how to call emergency services
• Explain how to assess a casualty's level of consciousness
• Explain how to open a casualty's airway and check their breathing
• Explain how to correctly put an unconscious person into the recovery position
• Describe how to treat a casualty who is in seizure
• Explain how to perform CPR
• Describe how to identify a casualty with a blocked airway
• Explain how to treat a person who is choking
• Explain how to control severe external bleeding
• Describe signs and symptoms of shock
• Describe how to manage a casualty who is in shock
• Describe how to manage small cuts, grazes and bruises, minor burns, scalds and splinters

At the end of this eLearning you will be able to:

• Understand the role of the first aider
• Know what a first aid kit contains
• Be able to conduct a Primary Survey
• Know how to call the emergency services
• Understand the essentials of providing first aid in an emergency
• Be able to identify and react to various first aid emergency situations

This online course has been designed specifically for Care and Support Workers working in a social care setting in Wales. It may also be useful to a wider audience of people who would like to know more about first aid.