Course overview of Handling Digital Communication and Protecting Data
Cyber security is a crucial aspect of protecting sensitive data in health and social care, where safeguarding patient information and maintaining data integrity are top priorities. This course is designed to provide admin staff with the knowledge and skills needed to recognise common cyber threats, such as phishing and malware, and implement security best practices. Staff will learn how to safely handle digital communication, protect data, and respond appropriately to potential cyber security incidents.
Course content
This course will cover:
- Introduction to Cyber Security in Health and Social Care
- Understanding Common Cyber Threats
- Spotting Phishing Emails and Scams
- Safe Internet and Email Practices
- Password Management and Multi-Factor Authentication (MFA)
- Data Handling and Storage Best Practices
- Responding to Cyber Security Incidents

Already have your own LMS? You can purchase any of our courses as SCORM files to download and add to your own system.
Aims of Handling Digital Communication and Protecting Data course
Upon completion of this course, you will:
- Recognize cyber threats in social care.
- Spot and avoid phishing attacks.
- Use strong passwords and secure data.
- Know how to report a cyber incident.
What audience is this online course suitable for?
This course is created for Care Support Workers and the wider team members in Health and Social Care.