Course overview of Managing Quality: The Role of the CQC
The Role of the CQC course is the third in our series on Managing Quality in Health and Social Care. Its primary aim is to enable you to appreciate the intricacies involved in delivering 'quality service'. Additionally, it encourages reflection on the care provision within your workplace. Thereby aiding in the identification of areas that could be improved.
Moreover, CQC inspections serve as more than just procedural steps. They are foundational to maintaining the safety, effectiveness, care, and responsiveness of health and social care services. By comprehensively understanding these inspections, you can better equip your organisation to meet and exceed these standards. Consequently enhancing the quality of care provided.
We also delve deeply into the role of the Care Quality Commission (CQC). As well as the various types of inspections it conducts. Ensuring all service providers adhere to fundamental standards. Furthermore, we explore the new framework designed for providers. Understanding the pivotal role of the CQC is essential for all health and social care providers, as it forms the bedrock of service quality and fosters accountability.
Course content
- Role of the Care Quality Commission (CQC)
- CQC: The new framework

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Aims of Managing Quality: The Role of the CQC course
- Understand the fundamental aspects of delivering quality service in health and social care and assess areas for improvement within your workplace.
- Gain insight into the role of the Care Quality Commission (CQC) and its significance in regulating and monitoring service quality in the care sector.
- Explore the various types of inspections conducted by the CQC to ensure service providers meet fundamental standards and comply with regulations.
- Learn about the new framework for providers and its implications for delivering high-quality care services.
- Understand the implementation of the new single assessment framework and its impact on evaluating and improving service quality in the care sector.
What audience is this online course suitable for?
The Role of the CQC course is for people who would like to develop their management skills. As well as identify areas in their own workplace for improvement. However, it can also serve as a refresher to help build on existing strengths and knowledge.